There is a 24-hour front desk, as well as conference facilities at the property. The famous Kazimierz Jewish District is 2 km from Grand Ascot Hotel, while the Central Railway Station is 1.5 km away. Beyond staffing, the study reveals other key factors contributing to guest satisfaction, including value for money and the design of the hotel lobby, which varies according to the segment. For luxury hotels, guests value a modern and unique lobby, while at upscale properties—particularly extended stay hotels—guests want a welcoming and inviting look. The Hilton West Palm Beach is a 400-room lifestyle hotel connected to the Palm Beach County Convention Center via a covered walkway and at the heart of the downtown area.
